Effective Date: 12.23.2025

Cord-Tie (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase our products, or interact with our communications — including email and text messages.

1. Information We Collect

We collect information from you in a few different ways:

Personal Information:

• Name, email address, shipping and billing address, phone number, and payment details provided during checkout or account registration.
  
• Mobile number and consent information provided through SMS or text message opt-ins.
  

Non-Personal Information:

• Device type, browser, operating system, IP address, referring URLs, and website usage analytics collected automatically via cookies or tracking technologies.
  

2. How We Use Your Information

We use your information to:

• Process orders, payments, and shipping
  
• Communicate with you about your orders, returns, or inquiries
  
• Send marketing messages, promotions, and product updates (only when you have opted in)
  
• Improve our products, website, and user experience
  
• Detect and prevent fraudulent activity
  
• Comply with applicable laws and regulations
  

3. Cookies and Tracking

We use cookies and similar technologies to improve functionality and analyze site performance. You can adjust your browser settings to block or delete cookies, but some parts of the site may not function properly if you do.

4. How We Share Information

We do not sell or rent your personal information. We share limited information only when necessary to operate our business, including:

• Service Providers: With trusted vendors who assist with website hosting, payment processing, fulfillment, analytics, and marketing operations.
  
• Legal Requirements: When required to comply with a law, regulation, or court order.
  
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
  

Mobile opt-in information is never shared or disclosed, even to our service providers.

5. Mobile Information Sharing (Carrier Disclosure)

We respect your privacy regarding mobile communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other data categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

6. SMS Terms & Conditions

By providing your mobile number and opting in, you consent to receive text messages from Cord-Tie, including transactional, informational, and promotional messages.

• Message frequency may vary.
  
• Message and data rates may apply.
  
• You may opt out at any time by replying STOP.
  
• For help, reply HELP or contact support@cord-tie.com.
  
• Consent to receive SMS messages is not a condition of purchase.
  
• Carriers are not liable for delayed or undelivered messages.
  

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or request deletion of your personal data
  
• Opt out of receiving promotional messages
  
• Request details on what personal data we hold
  

To exercise these rights, contact support@cord-tie.com.

California Residents (CCPA / CPRA)

If you reside in California, you have additional rights to:

• Request disclosure of the personal information we collect
  
• Request deletion of your personal information
  
• Opt out of the sale or sharing of personal data (we do not sell personal data)
  
• Be free from discrimination when exercising these rights
  

Requests may be submitted to support@cord-tie.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Cord-Tie
📧 support@cord-tie.com